Home' FLEXO Magazine : July 2015 Contents FLEXO: What are some of the technologies you’ve beta tested? Which,
if any, have you gone on to adopt once they were finalized and made
available for sale?
Mayer: All of the Kodak software mentioned here is part of our current
workflow process. Future Kodak offerings that are on our testing horizon
include new versions of InSite and Prinergy, as well as InSite Creative Work-
flow and Asset Library, and GMG Proofing Software. Quite often, our beta
testing of new products does not lead to a purchase, but it always leads to a
stronger vendor relationship and to improvements in the product.
FLEXO: Walk through a typical timeline beta testing a technology—
How does the partnering with a supplier begin, how long does it
typically last, what goes on during the beta test period, etc.
Mayer: It is critical to have a solid point person “process owner” who
is available for questions and support at all times. The beta testing we
have done typically lasts for a period of four to eight weeks, although
some less involved updates or plug ins can take as little as two weeks.
The process nearly always begins with a demo of the software to see
if we want to actually do a beta of the product. If it is an update, this
is usually not necessary, since we already have a basic understanding
of functionality. Once the beta testing starts, anywhere from two staff
members to the entire team is tapped for input as the testing moves
Frequent updates are normally shared, since it is often possible to
generate a patch or beta drop to correct an obvious issue while the
testing is happening. This is incredibly valuable to both parties, since
it eliminates the need for another version to be sent out and this has
major impact on time to market.
At the end, a full summary of features tested and subsequent results is
recorded and sent to the process owner with any final recommenda-
tions and/or feature requests.
FLEXO: What have you learned from beta testing?
Mayer: The power of collaboration is undeniable. But on the flip side
of successful beta testing is an important lesson about having the time
to devote. When this is the case—and it has happened on occasion—
the beta does not result in the benefits to either party that are evident
in successful testing. It is better to decline a beta testing opportunity
than to have no time to do it and offer no real input at the end.
FLEXO: Does your beta testing work help to advance the industry?
Mayer: Absolutely. Whether we purchase the software or not, our input
is always a benefit to the developers, to us and to the industry at large.
FLEXO: What competitive advantages does beta testing afford Trisoft?
Mayer : Staying ahead of the curve would be easy if we could see into the
future. Beta testing offers us a tiny piece of the crystal ball we all would
like to have. All the benefits of being an integral part of the development
of the products we use are magnified when we add the predictive abilities
and early adoption opportunities that come with being a beta site.
FLEXO: What are the most common demands you see from customers?
Mayer: We are a prepress provider, and a boutique one at that. Every
order has the potential of having unique requirements, generating
unique results. As we look to automate and standardize, our boutique
nature is a double edged sword. But it is precisely the demands of our
customers that make us who we are and keep us looking forward as
innovators and industry leaders.
FLEXO: You refer to your company as a “boutique” prepress provider.
What do you mean by that? What does Trisoft offer that classifies it
Mayer: Boutique by definition indicates a company that serves a
specialized clientele with specialized product. We have specialized
ways of doing things that make us different from other premedia
service providers. Our product’s quality is a lot higher than traditional
prepress providers. We are not about quantity, but all about quality!
This is what separates us from the rest.
Chester Chin, prepress operator, compares sample to production art using a
calibrated Eizo Monitor and GTI D50 Viewer.
58 FLEXO | JULY 2015
TRISOFT GRAPHICS INC.
FTA Member Since: 2010
• Tristan Zafra, President & CEO
• Johnny Hong, VP & GM
• Douglas Staggs, VP Business Development
• Terry Clark, Sales Manager
• Randy Mayer, Director of Operations
245 Fischer Ave, Bldg D7
Costa Mesa, CA 92626
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