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FLEXO Magazine : January 2009
PLANTS & PROCESSES total, the campus boasts one of the most comprehensive collections of course offer- ings in the industry. Course curricula are de- signed following the five pillars of quality—learning effectiveness, cost effec- tiveness, access, faculty satisfaction, and student satisfaction—as outlined by the Sloan Consortium. The Sloan Consortium is an organization dedicated to integrating online educa- tion into the mainstream of higher education. The in- corporation of its five core principles ensure that, through TEST, FTA has: 1. Perfected the technical training online delivery method to provide all industry members with the continued training they need on a schedule that works for their lives. The re- sult is a more flexible educational experience that provides the concrete skills needed in today’s industry. 2. Developed specialized expertise in the design and delivery of online courses and has perfected the technical training online delivery method. The result is an effective learn- ing model that combines a variety of written, graphic, and interactive information delivery systems with regular com- prehension checkpoints, frequent student-to-instructor and peer-to-peer communication, and timely hands-on skills application opportunities. 3. Created a FIRST-based, standardized course/session cur- riculum and a standardized course/session development model that provides instructors with the basic framework for course design and delivery. This allows instructors the ability to focus on student interaction and achievement instead of lengthy course design and development. 4. Created an online education model that allows for course/ training delivery to a large number of students and indus- try members without having to incur the expense of train- ing venue rental or instructor travel expenses. The existing catalogue, already one of the largest to be offered to the flexographic industry, is set to expand over time, incorpo- rating original and co-authored content, all aligned with FIRST principles. ANDERSON & VREELAND Recent trends within the Flexo industry have shown a desire for an effective online training system that allows a printer to access interactive training sessions from a web interface. Such a system potentially allows an organization to provide numerous training sessions simultaneously with relatively little overhead and ensures the quality of the delivery will be consistent and not predicated on individual trainers. The printer would be able to access the system at his/her convenience and train multiple shifts 50 FLEXO JANUARY 2009 and varying skill levels in a self-paced environment. In practice, what A&V has found is that there have not been that many cus- tomers that have taken ad- vantage of online resources in “off-the-street” scenar- ios. It is a difficult sell, re- quiring both a special sales process, and a unique cus- tomer with strong manage- ment to drive the training. That seems to be the weak- ness of the online model. It is up to the customer to drive the implementation and execution. Many customers who would benefit from these types of services do not have the infrastructure in place to take advantage of the resources being offered. The ideal model is a customer who is already executing this training using impro- vised resources, where the online system can provide them a more robust alternative. A&V’s online training system allows us to target strategic customers within our existing customer base with these type of value-added services. Because we already have an established working relationship with these accounts, the initial setup and coordination for a training program can be done efficiently and at a high level. The programs are effective because A&V’s tech team can drive the program through an established technical relationship with the printer’s production personnel, while their management drive the execution of the program as a way to real- ize greater gains from their dealer relationships. A&V continues to increase the value-proposition by extending even greater ac- cess to its accumulated knowledge-base for the benefit of our established customer base. For one customer seeking a way to track an employee’s prog- ress through the various training programs, and to map out a path for individual development for each of their production personnel, A&V designed a three-level education program that would be hosted within our online system: ??Level I: Flexo Level 1 Certification; New employee orienta- tion; Safety training ??Level II: Press Helper SOP’s; Platemaking SOP’s; Finishing SOP’s ??Level III: Advanced Press Operator SOP’s An employee joined the system at the outset of his/her em- ployment. The system tracked completion of training modules at each level. Supervisors used feedback from the training system to assess individual performance, and to map a path to Level III positions within the organization. The content of the training modules was based on existing SOP’s from the organization, and incorporated FTA’s flexo skills curriculum. Each procedure was audited by A&V before being incorporated into a training class to ensure there were not any obsolete practices. www. f le xography. org
End of Year 2008