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Home Living : January 11th 2011
2 HLF - HOME LIVING: NORTH WEST, Tuesday, January 11, 2011 Do your homework HOMELIVING Christmas shopping is over but shops are still ringing in specials and shoppers keen on grabbing the best deals. Take heed, warns Fair Trading Minister Virginia Judge, who is urging shoppers to keep their receipts and do their homework to avoid new year problems. She said some consumers believed they were automatically entitled to a refund if they changed their mind about a product after buying it. ''Legally, refunds are only available if the goods are faulty or defective, different to the sample shown or described in advertising, or not fit for the purpose intended,'' she said. ''Many retailers offer refund conditions above and beyond their legal requirements as a gesture of goodwill, however they are by no means obligated to do so. ''These policies help maintain customer loyalty, however some smaller retailers can't afford to be quite as generous.'' Ms Judge said consumers should always check with the trader about the specific conditions of their refund policy before buying an item. ''People can avoid costly mistakes by thinking about what they want a product to do. ''Research the product's features and shop around to compare quality and price,'' she said. ''If you've found the same item for a cheaper price at a different store or you no longer want the goods after purchasing them, that doesn't guarantee a refund.'' Ms Judge said it was illegal for a trader to display signs such as 'no refunds' or 'no refund after seven days' or 'exchange, repair or store credit only'. ''Consumers can also sometimes get it wrong. However the fact remains that well-informed consumers have a far better chance of a positive outcome,'' the minister said. ''The most important lesson to remember is always keep your receipts. Without a receipt it is difficult to prove when or from whom the item was purchased and this limits your chance of receiving a refund,'' Ms Judge said. Details: fairtrading.nsw.gov.au Give your windows & doors a new look. Widest range available. Internal and External Timber and Aluminium, Internal Shutters, Motorised Blinds, Blockout Blinds, Roman Blinds, Sunscreen Blinds and more... Phone Yvette or Kris Burbage today for a free measure and quote on 9624 7767. www.boomerangblinds.com.au Blinds &Shutters SERVICES TO ALL DOORS New Showroom: Unit E18/2A Victoria Ave CASTLE HILL ( OVER 25 YEARS EXPERIENCE ( DEAN 2123670i 11/01 AUTOMATIC OPENERS FR.$450 FREE MEASURE & QUOTE 9894 1233 GARAGE DOOR SALES & REPAIRS PTY LTD Metropolitan Built-in Wardrobes Pty Ltd FREE MEASURE & QUOTE SHOWROOM OPEN 6 DAYS Mon- Fri 8.00am - 4.00pm Sat 8.00am - 12.30pm T: 9763 5899, F: 9763 5877 www.metropolitanwardrobes.com.au Unit 6, 1-15 Wentworth Rd Nth, Homebush (off Bellona Ave) 15 YEARS GUARANTEED 2141582i hln wk39 Lic. 137155c *NO INTEREST EVER! How can we help you today? ALUMINIUM WINDOWS CAR PORTS *Conditions apply Builders Licence No 34164 www.homeclad.com.au Showroom: 121 Fairford Road, PADSTOW CLADDING PATIO COVERS FREE MEASURE & QUOTE Ph 1800 658 088 All prices are subject to a deposit. All prices include installation. Metro areas only. *Estimates are based on 24 month term. A retail payment option by Certegy Australia Limited ABN 68 050 021 513. Conditions apply. OMECLAD 2079000i 23/11 Decks Pergolas Stainless steel wire handrail Lattice Privacy Screens DIY pergola and deck kits Lic No: 170944C FREE LOCAL DELIVERY SHOWROOM OPEN 6 DAYS OUTDOOR PINE FREE DESIGN & QUOTE 5 CHILVERS ROAD THORNLEIGH www.thomsonsoutdoorpine.com.au 2160314i hlf wk34 PHONE: 9980 7611 THOMSON'S FREE 'IN HOME' CONSULTATION 1300 137 198 www.ccbd.com.au W Curtains W Romans W Sunscreens W Pelmets W Swags W Shutters W All Blinds W Bedspreads LATEST DESIGNS IN CURTAINS & BLINDS by Design CREATIVE CURTAINS 2189867i 11/1 ,IC .O # !". 48 HOUR TURN AROUND 2120340i 14/12 Vivo 19" inch LCD TV with built in DVD player with every wardrobe purchased before Christmas. Limited stock available *Conditions apply Christmas Special! P 9756 0235 F 9757 3473 E firstname.lastname@example.org Head Office 1/5 Bond Crescent, Wetherill Park 2200811i hlf wk19 Instyle Blinds and Shutters Pty Ltd 0HONE FOR A &REE -EASURE AND 1UOTE 6ISIT OUR WEBSITE WWW INSTYLEBLINDSANDSHUTTERS COM AU STYLE SERVICE DESIGN 3PECIALISING IN #534/- -!$% 3(544%23 ",).$3
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