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Home Living : January 11th 2011
2 HLS - HOME LIVING: SOUTH, Tuesday, January 11, 2011 Do your homework HOMELIVING Christmas shopping is over but shops are still ringing in specials and shoppers keen on grabbing the best deals. Take heed, warns Fair Trading Minister Virginia Judge, who is urging shoppers to keep their receipts and do their homework to avoid new year problems. She said some consumers believed they were automatically entitled to a refund if they changed their mind about a product after buying it. ''Legally, refunds are only available if the goods are faulty or defective, different to the sample shown or described in advertising, or not fit for the purpose intended,'' she said. ''Many retailers offer refund conditions above and beyond their legal requirements as a gesture of goodwill, however they are by no means obligated to do so. ''These policies help maintain customer loyalty, however some smaller retailers can't afford to be quite as generous.'' Ms Judge said consumers should always check with the trader about the specific conditions of their refund policy before buying an item. ''People can avoid costly mistakes by thinking about what they want a product to do. ''Research the product's features and shop around to compare quality and price,'' she said. ''If you've found the same item for a cheaper price at a different store or you no longer want the goods after purchasing them, that doesn't guarantee a refund.'' Ms Judge said it was illegal for a trader to display signs such as 'no refunds' or 'no refund after seven days' or 'exchange, repair or store credit only'. ''Consumers can also sometimes get it wrong. However the fact remains that well-informed consumers have a far better chance of a positive outcome,'' the minister said. ''The most important lesson to remember is always keep your receipts. Without a receipt it is difficult to prove when or from whom the item was purchased and this limits your chance of receiving a refund,'' Ms Judge said. Details: fairtrading.nsw.gov.au BUILT IN WARDROBES 9725 2266 www.kingwardrobe.com.au f. 9725 2166 e. email@example.com Unit 4/94 Hassall St, Wetherill Park GUARANTEED TO BEAT ANY PRICE Life time guarantee. Call now for a FREE measure & quote. We service all areas Eftpos available 2111843i 14/12 from $389 4/45-47 Whyalla Place Hoxton Park Ph 9608 6688 HLS 2399433iL WK02 MINDA SECURITY SHUTTERS & GRILLS Best Quality Shutters Direct from the Factory Protect Your Home Special Price Free Quotes & Measure KITCHEN FACTORY DIRECT CLEARANCE! ¸;Y\Z[ 2P[JOLULYZ MVY (\Z[YHSPH»Z ILZ[ J\Z[VT THKL RP[JOLUZ¹ /\L` For kitchens with cabinetry valued over $6000 (ex glass splashbacks, stone benchtops & trade works). Deposit required. Can't be used in conjunction with any other offer. +Approved applicants & selected products only. Fees charges & conditions apply. *HSS UV^ MVY H MYLL KLZPNU HUK X\V[L VY ]PZP[ ^^^ RP[JOLULYZ JVT H\ 4<:; ,5+ 1(5<(9@ 69 ,(930,9 0- :;6*2 9<5: 6<; /<., :(=05.: 6-- *<:;64 4(+, 20;*/,5: ASK ABOUT INTEREST FREE FINANCE Kitcheners Kitchens made just for youTM ® 7SLHZL Z\WWS` TVYL PUMV 7SLHZL ZLUK MYLL L IVVR )VVR MYLL KLZPNU X\V[L 5HTL 7OVUL ,THPS :\I\YI -YLL 7VZ[! 2P[JOLULYZ 2P[JOLUZ 76 )V_ (SL_HUKYPH 5:> HLFDC 3AMMUT 3TREET 3MITHFIELD WWW GLIDEROL COM &/2 ! &2%% -%!352% 15/4% #!,, o -ANUFACTURERS OF RESIDENTIAL ROLLERS DOORS o 3ECTIONAL OVERHEAD DOORS o !UTOMATIC GARAGE DOOR OPERATORS 2059752i 11/01 ROLLER SHUTTERS MANUFACTURER DIRECT N 10 year written warranty N Fast professional installation by qualified tradesman N Reduce heating & cooling bills N Deter burglars N Reduce noise N Storm protection WE SERVICE MOST BRANDS OF SHUTTERS QUALITY PRODUCTS AT TRADE PRICES 2089057i 23/11 FREE MEASURE & QUOTE N SHOWROOM OPEN MONDAY TO SATURDAY 2/52 Alfred Rd, Chipping Norton (Opp. Mack Trucks) CALL TODAY 1300 302 822 www.maverickrollerproducts.com.au Lic No 196633C BUY DIRECT FROM THE MANUFACTURER AND SAVE $$$ METAL RO PRODUCTS PTY LTD We service the whole Sydney Metropolitan Area Ph 9675 5622 www.zammitroofing.com.au We supply • Carports & awning •Metal roofing • Guttering • Flashings & all roofing accessorie AMMIT 2199658i hls w35 NO OBLIGATION FREE MEASURE & QUOTE • 2 x Mirror doors • Wall to wall up to 2.4m wide • 1 x Single Hanging space • 1 x Draw unit (4 draws) + 3 shelving •1xShoerack • 1 x Double hanging space • 3 x mirror doors •Walltowallupto 3.6m wide Bankstown 9786 0395e Surcharge applies to Campbelltown area Wally's Wardrobe World 2173633i hlc wk49 up to 2.4m wide up to 3.6m wide 2.4m high 2.4m high $570 inc GST $870 inc GST Contact your local advertising consultant for information or call 9689 5395. Reach renovators and decorators. Source: Engaging Communities, The Leading Edge (June 2008)
January 4th 2011
January 18th 2011