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FLEXO Magazine : June 2011
FTA TODAY Operational Excellence PIA/FTA Continuous Improvement Conference Provides Blueprint By Robert Moran Simplify processes. Speed delivery. Create value. Minimize losses. Transform your business. That, in a nutshell, represents the resounding message delivered at the April 10-13 Printing Industries of America/ Flexographic Technical Association 2011 Continuous Improvement Confer- ence. Speaker after speaker embraced it. Presentation after presentation reinforced it. The event, staged at the Westin Crown Center in Kansas City, MO and dedicated to the memory of Ken Rizzo (1949- 2011), PIA’s long-time director of technical and Lean services, set records. It drew 270 attendees and 13 sponsors, the largest crowd in its 22-year history. On the agenda: tutorials in Lean principles and case studies on their implementation. Printers, some 70 of which were FTA members, were urged to focus on both performance and behavior as they strive to increase capacity, reduce costs and sustain quality, all in the name of continuous improvement (CI). Kick-off came with a keynote by John Goodman, CEO of TARP, Arlington, VA. His refrain: “Build CI into your operations. Quantify! Manage! Optimize! Don’t just select projects based on cost savings. Become the chief customer officer.” He insists that investment in education is one of the best ways of en- hancing quality. In fact, he calls it “an economic imperative.” Corporate and competitive positioning can change through ongoing training, says Goodman. “No more will we find our- selves in a fire-fighting mode.” Photo credits: Robert Moran Tim Daisy of Prism Group welcomes delegates to the PIA/FTA CI Conference. 36 FLEXO June 2011 www.flexography.org Points from the Podium • Standardized tasks are the foundation for continuous improvement and employee empowerment. • To achieve operational excellence, it is necessary to align synergy and purpose, assess actual reality and accelerate cultural transformation. • Operational excellence is achieving great perfor- mance with ideal behavior. • Quantify! Manage! Optimize!
Sustainable Spring 2011