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Expat Investor : October 2007
Authorised and regulated by the Financial Services Authority. © AXA PPP healthcare 2007 Lines are open from 8am to 8pm Monday to Friday and 9am to 1pm Saturday (UK time). Calls may be recorded. For great British healthcare -- worldwide -- join us now and we'll give you up to two months' cover free Call +44(0)1892 550814 quoting reference EI5555 or visit www.axappphealthcare.co.uk/media When you're living, working, travelling or retired away from home you deserve quality healthcare insurance from a well grounded company that really knows their way around the world of healthcare cover! AXA PPP healthcare has an International Health Plan to suit most needs. Join us and you can rely on quick, easy access to private medical treatment; a choice of hospitals; emergency evacuation or repatriation; plus an English-speaking health information line that's on call for you around-the-clock. All claims will be assessed against the terms and conditions of the chosen product and any individual exclusions placed on your policy at joining. Wherever you put your feet up AXA PPP healthcare is right there with you October 2007 EXPAT INVESTOR 15 HEALTHCARE William Russell opens in Kuala Lumpur Relocation impacts on health issues Fast Facts 88414 Fast Facts 88413 MediCare International guides expats through the maze of healthcare insurance implications when moving to a new location. Relocation, along with outsourcing, is a major issue in the world of international healthcare. Whether it is private individuals moving overseas to capitalise on new markets and opportunities, or companies moving divisions to capitalise on lower labour costs, high up on the list of factors which determine whether life overseas will be successful or not is healthcare, particularly if one's spouse and children are included. Regular research published by a range of specialist publications serving this market, as well as MediCare International's own research, suggests that in 75% of cases, the spouse will also be living abroad and in over half of cases, the family will have children. Cover which includes choice of treatment location and cover for everyday costs are important features when looking at family healthcare. David Pryor, Senior Executive Director, MediCare International comments, "We understand how the costs for even seemingly mild illnesses can mount up, especially when children are involved. That's why we like to offer tangible benefits to our policyholders, such as our recent introduction of a first free claim outside the outpatient policy excess, which might be a visit to the doctor or consultant. With more and more families moving overseas, it makes sense to take out a policy which helps with the day-to-day business of being ill."Another factor which needs to be taken into consideration is the increasing threat of global terrorism. Nearly a third of brokers questioned in the MediCare International research said that they would not consider a policy if it did not provide some level of war cover. Passive war cover is likely to be of particular interest to aid agencies and rebuilding contractors working in the Gulf area, especially in Iraq, Lebanon, Kuwait or, indeed, parts of Africa. Policyholders should look to benefit from the full range including hospital benefits and evacuation, in the event of injury by terrorists or as part of a broader war conflict. With many placements now including countries such as India and China, healthcare has increasingly come into sharp focus, especially for companies looking to provide specialist cover for employees. Perceptions of the quality of local facilities are paramount, so companies increasingly need to develop tailored healthcare solutions enabling staff to be treated where they want to be, in the event of emergencies. Hot and humid climates allied to poor sanitation and infrastructure conditions are a prime cause of infections, particularly amongst expatriates who will not have the same level of immunity to such illnesses as either locals or other longer term residents. In such circumstances, a company may well find itself having to develop one level of benefits for a management grade in one country and a quite different set of benefits for the same grade elsewhere. This ability to create individual packages for companies is of little use if the range of cover is not sufficiently comprehensive to satisfy employees in all locations. In this respect, cover for chronic or long term illnesses is one area that many Fast Facts 88013 To further strengthen their presence in Asia Pacific, William Russell has opened a new office in Kuala Lumpur, Malaysia. Kuala Lumpur provides a geographically central location from which William Russell will support intermediaries in South East Asia. Malaysia has also become William Russell's regional claims administration centre. This health-care insurance provider says a "first class" team of experienced health insurance claims administrators and medical support staff will take care of all claims from policy holders in Asia Pacific. Hong Kong remains William Russell's Asia Pacific regional headquarters becoming a dedicated support centre for intermediaries in China, Hong Kong, Japan, Macau and the Philippines. Nigel Harris, Chief Executive Asia Pacific said, "The launch of our new office in Kuala Lumpur brings us a step closer to our distributors and extensive expatriate client base in South East Asia. "Malaysia was an easy choice, as we are currently experiencing steady growth and plan to increase our Asia Pacific workforce by 50% over the coming year to service our expanding business." companies will steer clear of. However, with lung and respiratory problems on the rise generally, it is clear that cover for the costs of treating conditions such as asthma is a basic requirement. Indeed, in the recent MediCare International industry-wide report, nearly 75% of brokers said that the availability of chronic cover is a key requirement when selecting a provider.